Terms & Conditions
Thank you for visiting www.longboardskateboards.co.uk these terms and conditions govern your use of the site and purchase of goods and services from the site. By continuing to access this website you are deemed to be accepting and consenting to the practices described in the terms and conditions, which may be updated by us from time to time. We are also not responsible for the content of any third party website that is linked to this site. Amended terms and conditions will become applicable once they have been posted on the website.

Terms of sale
All orders are subject to availability and confirmation, by email, of the order price.
Goods will only be delivered to addresses in Great Britain and Northern Ireland. PO Boxes and Hotel address cannot be delivered to.
All prices are Pounds Sterling and include VAT at the prevailing rate.
All measurements are approximate.
Product images shown will not be actual size and will depend on your monitor’s display and colour capabilities.
Colours reproduced are as accurate as electronic processes allow.
All items will be dispatched via Royal Mail and will need to be signed for.

Once you have completed an online purchase, we will send you a confirmation email with the order details. Once payment has been processed, we will dispatch your order to you. It is at this point that a contract will exist between you and us under these terms and conditions.

Prices shown on the site are in GBP and are inclusive of VAT. Prices are liable to change at any time without prior warning. Please note that on occasion certain products that are in particularly high demand may sell out during a set period. In such a scenario, the price of a product displayed on our website at the time the order is accepted will be honoured. After dispatch of your order, if there are changes to our online stock pricing we will honour the difference if requested within 7 days after the dispatch date of your order.

Deliveries to mainland UK are FREE.

Unfortunately at present we do not deliver outside of the UK.

The majority of orders are shipped within 5 working days of placement using Couriers. You will normally receive your order within 3 working days of dispatch (subject to Courier delivery times). Please allow at least a week for your item to arrive.
Please note that website orders are not processed over the weekend, any weekend orders will be processed on Monday morning.
All shipping times are dependent on stocking levels and availability. Occasionally items may appear as “in” stock on the website, but due to timing differences between the store & website they may well be “out of stock”. We will contact you within 24 hours to offer you an order date or a full refund.
Please note that in some cases it may take 5 – 7 days for your order to be received.
As we use an outside courier to deliver our parcels we cannot pass on delivery requests, such as ’leave in front porch’. However you may wish to leave a note out for the courier. Should you not be available to sign for the delivery, then the courier will usually leave a card and you can collect the parcel from your local dispatch office.
When you place an order you will receive an automatic order receipt email. This acts as your receipt and acknowledges your payment.
Very occasionally, we may have to e-mail you subsequently if an issue arises with your order, but we try to do this as soon as possible if there is a problem.

Returns Policy

Our 14 day returns policy is here to enable you to return products to us in appropriate circumstances & applies to customers in the UK irrespective of your location.
This policy does not affect your statutory rights under the Sale of Goods Act 1979 & Consumer Protection (Distance Selling) Regulations 2000.

You have 14 days from date of dispatch to return your goods. Please allow at least 7 working days for your return to be processed. At busy times i.e. Christmas, please allow 14 working days.

Items can be returned for exchange or refund within 14 days of receipt, providing it is un-opened, unused & in its original condition, with labels intact & including any packaging. Please ensure they are adequately protected in transit, enabling us to sell the product as new. We regret that postage and packing charges are non-refundable unless goods received are faulty or received in error.

If you have any questions or queries contact hi@longboardskateboards.co.uk